cj
cindy-ann jacobs

1 reviews | Active since Jul 2014

23 May 2015, 19:47

chicken dry

I bought a full festive meal mild when I reach home dished for my family I realliSed the chicken was so dry inside there sauce. Nothing I realised the staff was chatting to each other and not preprapring the food my dog won't even eat that dry chicken its pathetic and I always buy at park station nandos never wil I buy food there again

0
Replies (1)
Nando's
Nando's's reply24 May 2015, 11:22
Official
Hello wildflower- lee ,


Thank you for taking the time to submit your feedback through the Hello Peter website.
We have logged your interaction, with interaction number CAS-65551-DMNPNC assigned.


At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!

Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.

That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!


Regards,
Nando's Customer Care

Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za

Best regards,