lN
leeanne N

1 reviews | Active since Jul 2012

24 Nov 2015, 09:01

check your meals before leaving a nandos store

<br> bad service<br> ashley dean naidoo<br> [Email Removed]<br> <br> dissapointed with the service i received. i bought a family pack with a coke yesterday the 16/11/15 around 5.15pm. i ordered the chicken to be mild.<br> <br> when i got home the chicken had a sticker on it saying extra hot. my family and i could not eat it and we had to give it away. im very dissapointed that i could not enjoy this meal.<br> <br> i have sent an email to the store a week ago and i still have not received any feed back regarding this issue<br> <br> regards<br> <br> ashley naidoo<br> <br> ***

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Replies (1)
Nando's
Nando's's reply24 Nov 2015, 10:55
Official
Hello shahil,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)