1 reviews | Active since Oct 2017
Charcoal Winglets
So, I ordered a winglets and chips meal from Nandos. But what I got looked more like charcoal that could be used to start a fire!!
After calling their call center to complain. I was informed that I should not eat the meal. Keep it for between 24-48 hours until someone got back to me with feedback??? Makes complete sense. Right?!?
I was informed that I would get a quicker response if I contacted Nandos Gardens Which I did. I was told, by the manager, that I had to wait another hour to get my meal replaced. I was absolutely frustrated by his constant interruptions and lack of interest in my query.
Nandos sucks!!!
Dear Pamela ,
Nando’s prides itself in supporting fresh and innovative projects and we appreciate you taking the time to send your sponsorship request through to us.
Unfortunately, we are unable to assist with any further sponsorships at the moment but wish you lots of (c)luck going forward.
PERi-PERily yours,
The Nando's customer care ream
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Dear Pamela ,
Nando’s prides itself in supporting fresh and innovative projects and we appreciate you taking the time to send your sponsorship request through to us.
Unfortunately, we are unable to assist with any further sponsorships at the moment but wish you lots of (c)luck going forward.
PERi-PERily yours,
The Nando's customer care ream
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Good evening Pamela,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We are sorry for the unsatisfactory and not so "peri-fect" winglets meal received. Please accept our sincerest apologies for your unpleasant experience and for all the inconvenience caused.
We do believe that the matter has been resolved amicably and to your satisfaction.
PERi-PERily yours,
Refiloe Motloung
The Nando's Customer Care Team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,
Good evening Pamela,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We are sorry for the unsatisfactory and not so "peri-fect" winglets meal received. Please accept our sincerest apologies for your unpleasant experience and for all the inconvenience caused.
We do believe that the matter has been resolved amicably and to your satisfaction.
PERi-PERily yours,
Refiloe Motloung
The Nando's Customer Care Team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)
Best regards,