1 reviews | Active since Mar 2015
Cashier refused to assist me
My question why we experience bad service on places like Johanneburg CBD I work in Sandton as i was in Sandton City yesterday I received exceptional service . at Nandos Rissik Street coming from the UNISA opposite since I was rushing from work I thought I should grab breakfast in Nandos . So we were queuing then the trainee ask this girl with name badge Lerato to assist me becoz the other cashier is taking for ever . She refused straight in my face that the trainee must not be forward I will wait for my turn after she said that she went to the fridge took out Peppermint Caramel Delight and ate it so instead of helping customer she indulged on desert at 11 am of all time. <br> l fail to understand service , why places like Benmoore or Sandton we received excellent service whereas in Jhb CBD we would receive **** service. On top of that my order they said will be ready after 4 minutes I bought at 10:41 only got my order 10:55<br>
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -61904-.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -61904-.
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***