Can I have some meat with my chicken bone please?

<p>Dear Nando's,</p> <p> </p> <p>Doubtless you will read this letter, as you have at least a thousand other dissatisfied customers to ignore and also another one of those crucially important golf moments to attend to. But it is honestly far more satisfying as a soon-to-be-ex customer to voice my grievances in writing than to shout them at your never-ending hold music or puppet-on-a-string Call Centre agents. Forgive me therefore if I continue.</p> <p> </p> <p>Please allow me to provide specific details, so that you can either pursue your professional prerogative and seek to rectify the situation – or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day drinking espresso coffee on your office patio.</p> <p> </p> <p>I placed an order through Mr Delivery last night of R172.00. I ordered a couple of items, (Boskruin Nando's apparently) however was deeply disappointed when I opened my meal. The 1/4 Chicken (Leg) firstly had no skin - it was a bare as a baby's bottom and there was soo little meat on it that is was literally gone in three bites. I just paid R40 for a bone? I continue - I ordered a single portion Wedges with it and there was literally 6 Wedges in the tiny packet. This would not even have filled my 8 year old's tummy. I could have gotten better value for my hard earned money at a Woolworths or even a Steers.</p> <p> </p> <p>Richard Branson from Virgin always say that they are a company that likes to take on the giants. In too many businesses, these giants have had things their own way. I believe Nando's likes things their own way and definitely succeeding in getting the customer to pay for it! You spend more on advertising and marketing campaign's than on the qualify of your food</p>