IC
Ivan C
1 reviews | Active since Dec 2015
15 Dec 2015, 16:26
Buy a Coke at Nando's at your peril !!!!!
Last Saturday when buying lunch, placed order for a 500ml Coke. Guess the price ? R17.50 for the item !<br> Generally the price for a 2.25l Coke is between R13 and say R16.<br> <br> To say that I was flabbergasted and that the store management was highly embarrassed, would be the under-statement of the year ! Poor staff, as always has to say, it is a Head Office problem.<br> <br> I will be intrigued to see if management responds at all and whether the comment is 'this is our price, take it or leave it' or is it good old 'finger trouble' ?<br> <br> Caveat Emptor ! (let the purchaser beware)<br> <br>
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Nando's's replyOfficial
17 Dec 2015, 18:41Hello ilclister,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Nando's's reply17 Dec 2015, 18:41
Official
Hello ilclister,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***