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Rilwele T
1 reviews | Active since Mar 2017
05 Oct 2022, 18:32
Burnt wings....worst meal ever
I went to Nando's and ordered 10 wings and one side. All the wings came burnt, they were all black and I could even taste the burns. I could bearly finish two wings. Why continue serving such when you can clearly see that the meat is burnt. I am so disappointed and I am still hungry since I could bearly eat the horrible food.
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Replies (2)
Nando's's replyOfficial
06 Oct 2022, 09:56Dear Rilwele,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (including public holidays)
Nando's's reply06 Oct 2022, 09:56
Official
Dear Rilwele,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (including public holidays)
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Rilwele T's updateReviewer Update
07 Oct 2022, 10:05Dear Nando's, I am still waiting for customer care to call me. Please advise when to expect communication.
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Rilwele T's update07 Oct 2022, 10:05
Reviewer Update
Dear Nando's, I am still waiting for customer care to call me. Please advise when to expect communication.