BL
Boity L
1 reviews | Active since Jan 2018
21 Mar 2021, 06:56
Burnt rolls
Nondos alberton will give you the worst service ever. Bought full chicken yesterday with 3 sides. Opted to take 4 garlic rolls. And when I get home all those 4 rolls were burnt and do you know how garlic rolls are expensive am honestly dissapointed. Had to eat chips only
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Replies (2)
Nando's's replyOfficial
21 Mar 2021, 13:32 Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity toimprove the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: **********Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity toimprove the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: **********Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Best regards,
Nando's's reply21 Mar 2021, 13:32
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity toimprove the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: **********Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity toimprove the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: **********Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Best regards,
BL
Boity L's updateReviewer Update
22 Mar 2021, 07:28I logged a complaint with the reference number below :
Nandos Customer Care would like to thank you for your valued feedback. Your unique reference number is CAS-510663-V5J6V8. Nandos Customer Care ***.
A lady called us using this number +***. She didn't wanna know our side of the story the only thing she said we could have checked our order before we left and other customers like the garlic roll burnt. How the hell do you compare me with what other "customers" ,she didn't acknowledge and take responsibility of matter. And she tell us we must drive and collect rolls and chips without even finding out where I live. So I must use my petrol again to drive back to the store that gave a ****ty service. How do you call me and give me excuses than a solution and apologizing. Am really out words.
Nandos Customer Care would like to thank you for your valued feedback. Your unique reference number is CAS-510663-V5J6V8. Nandos Customer Care ***.
A lady called us using this number +***. She didn't wanna know our side of the story the only thing she said we could have checked our order before we left and other customers like the garlic roll burnt. How the hell do you compare me with what other "customers" ,she didn't acknowledge and take responsibility of matter. And she tell us we must drive and collect rolls and chips without even finding out where I live. So I must use my petrol again to drive back to the store that gave a ****ty service. How do you call me and give me excuses than a solution and apologizing. Am really out words.
BL
Boity L's update22 Mar 2021, 07:28
Reviewer Update
I logged a complaint with the reference number below :
Nandos Customer Care would like to thank you for your valued feedback. Your unique reference number is CAS-510663-V5J6V8. Nandos Customer Care ***.
A lady called us using this number +***. She didn't wanna know our side of the story the only thing she said we could have checked our order before we left and other customers like the garlic roll burnt. How the hell do you compare me with what other "customers" ,she didn't acknowledge and take responsibility of matter. And she tell us we must drive and collect rolls and chips without even finding out where I live. So I must use my petrol again to drive back to the store that gave a ****ty service. How do you call me and give me excuses than a solution and apologizing. Am really out words.
Nandos Customer Care would like to thank you for your valued feedback. Your unique reference number is CAS-510663-V5J6V8. Nandos Customer Care ***.
A lady called us using this number +***. She didn't wanna know our side of the story the only thing she said we could have checked our order before we left and other customers like the garlic roll burnt. How the hell do you compare me with what other "customers" ,she didn't acknowledge and take responsibility of matter. And she tell us we must drive and collect rolls and chips without even finding out where I live. So I must use my petrol again to drive back to the store that gave a ****ty service. How do you call me and give me excuses than a solution and apologizing. Am really out words.