LM
Leago M

1 reviews | Active since Apr 2014

24 Jul 2015, 16:10

BURNT MEAT

I ordered a full chicken and to my surprise when I got home to eat it, I found 6 of my 8 pieces burnt. I took pictures of the burnt meat as evidence. I could not eat my meat and hard to throw it away. So dissapointed in Nando's

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Replies (1)
Nando's
Nando's's reply24 Jul 2015, 16:25
Official
Hello LGEE07,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,