PT
Palesa T
1 reviews | Active since May 2018
26 Dec 2019, 21:11
Burnt food, wrong order, long wait ultimately terrible service!
I’m extremely disappointed.
Firstly I waited over half an hour for the food to get prepared only to receive burnt meat. To make things worse I ordered plain wedges so I can feed them to my 17 month old. Well now I have to prepare something for her because I ended up with spicy wedges which are too hot for her! I’m so annoyed and disappointed with Nandos. I don’t normally order there because of how long it takes but hoped it would have been worth my while, sadly I was wrong!
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Nando's's replyOfficial
27 Dec 2019, 11:09Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case
CAS-383656-Q3V2G4
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case
CAS-383656-Q3V2G4
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
Nando's's reply27 Dec 2019, 11:09
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case
CAS-383656-Q3V2G4
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case
CAS-383656-Q3V2G4
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays