1 reviews | Active since May 2011
Burnt food. Idiotic managers Tokai
<p>This is my 3rd time ordering from nandos in Tokai. Their food is dry and burnt and every few months it gets more expensive. I complained to the manager who said it's not her job to monitor the quality of the food that comes off the grills! What the hell is she doing there? The food is consistently tasteless and it doesn't seem like anyone gives a ****. I called the contact centre who said they were sorry and another manager would be call me. I said what for? She said to apologize. I said I want the problem fixed with this branch not excuses. And they never mention a refund. Only if you walk in with what you have they will do it again for you. By then you have lost your appetite and spent 500 bucks on aweful meal. How can you think of eating that **** again!?? It's another case of capitalism causing billions to be made and the consumer getting tasteless ****. It's a good thing I didn't buy this meal in the UK. Would have coated 4 times more!</p>
Dear :Rishad
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Dear :Rishad
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team