LT
LEMOGANG T
1 reviews | Active since Nov 2016
05 Jul 2017, 23:14
burnt everything!!!!!!
<p>we just baught 1/4 chicken & chips x1 and chicken livers full portion x 1.</p> <p>this was supposed to be supper, we are at work and there is no other place open. we baught this at randburg before going to work in sandton.</p> <p> </p> <p>the livers are burnt, swimming in a liquid with black burns that make it sooooo horrible. the 1/4 chicken is also burnt and dry, with black dots everywhere and the wing almost fully charred. </p> <p> </p> <p>we had an option of going to McD's, or KFC, but we chose Nandos for their nicely done chicken, but to our dissapointment, everything is burnt. we are very dissapointed after the excellent service we got at the drive thru.</p> <p> </p> <p>now we sit here eating noodles...... yuck!</p>
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Nando's's replyOfficial
06 Jul 2017, 09:46Dear Lemogang
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Best regards,
Nando's's reply06 Jul 2017, 09:46
Official
Dear Lemogang
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Best regards,