1 reviews | Active since Mar 2013
Burnt , dry quarter chicken
I bought Quarter chicken , chips and roll with extra sauce as a take away order number 35. Before I collected my order I then asked the lady at the counter if my order as requested. To my surprise that when I got home that the chicken was burnt and dry. I then called the manager on duty and explain my unpleasant experience to her . The response that I got from her was that \ I acknowledge the problem however our delivery guy's bike is not working so you must come claim your meal when you free"My issue here is that meal was my son's dinner. As a mother was I suppose to serve my son this trash or was I suppose to throw it away and let him sleep in hunger . Nandos must quit their marketing strategy of categorizing themselves as healthy restaurant. I have pictures taken"
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***