1 reviews | Active since Sept 2012
Burnt chicken
I placed an order at canterbury crossing, randburg Nandos branch on the 6 Sept 2015 at 19:15 . at 19:30 i went to collect my order. drove all the way to Boksburg...as we sat down to have dinner with my family, we discovered that the chicken was burnt. it tasted terrible, and unfortunately it was late for me to take out my pots at around 9pm on a Sunday to start cooking. so we had to eat that food. a very hard pill to swallow. the following day i phoned the restaurant, explained my story and they transferred me to their supervisor by the name of Jacob. he asked me if i have proof... i explained to him him that i was coming from work, didn't have time to cook, that is why i bought dinner, so we obviously ate it. he said he will \investigate"and call me back"
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)