1 reviews | Active since Oct 2016
bull**** service from ALEX-nandos driver
<p>when i placed an order on the phone i told the operator i will be paying by card. When the driver came here(alex) said he wanst told that he must bring a speed point.i then called the store to verify if alex was telling the truth and deeply apologized that they forgot to give alex the speed point and i understood but ALEX then gave me a sticking attitude saying it was not his problem/fault hence he doesnt work with calls! i then told him thats not how you speak to client and furthermore requested him to apologize because he represents nandos and he said he will not apologize and he walked out -i then called the store and told them about the incident and spoke to Lungi(store manager) then told alex to call me to apologize.He still gave me BULL**** service and he was arguing with me saying he did apologize but didnt sound apologetic at all! i am so dissapointed in how this driver handled the whole matter because he couldve just apologized on behalf of nandos</p>
Dear Gugu
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Gugu
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)