1 reviews | Active since Oct 2015
Bluff nandos awful
<p>So just had lunch at the newly renovated Nandos. Place looks pretty cool but did they perhaps get new staff? My meal arrived and it was incorrect, had to ask for my drink 3 times and when it eventually arrived at my table, I was halfway through my CORRECTED meal. The waiter then tells me the flavor of my drink which wasn't what I ordered, so off my drink goes back to the kitchen, only for that exact same drink to come back with the exact same waiter who then told me he had mentioned the wrong title. When my incorrect meal arrived, I asked the waitress for my drink, but somehow she never came back, which then lead to me waiting a while for service, and eventually I ended up running into the kitchen area to go get a manager to enquire about my incorrect order. Most complicated one person lunch I have experienced. And for deliveries, apparently they don't deliver anymore and so they use another branch to deliver but we must cover the delivery cost from that other branch to bluff</p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)