TM
Trishen M

1 reviews | Active since Jul 2019

28 Jul 2019, 20:25

Blue Hills Nandos is ****

Chicken winglets were un-cooked. When we ordered Nando's rolls we weren't advised that they didnt have the roll and had a substitute roll from pick and pay.

Nandos Blue Hills made me pay R30 for 3 Pick and Pay rolls ????

Service is also bad, I ask the waiter what rolls are these and she giggles at me ?

When I ask her again she says, eat it. Its tasty, "nice nice"

The livers here also have a dirty taste

I have pictures of all of the above stated.

They need to up their game and lose the franchise license ????

0
Replies (1)
Nando's
Nando's's reply29 Jul 2019, 11:25
Official
 Good day Trishen
 There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.  We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.  We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.  PERi-PERily yours,  The Nando's customer care team  Customer care:              *** Operating hours:           Monday – Sunday, 9am – 10pm (Including public holidays)