YJ
Yondela J

1 reviews | Active since Nov 2015

09 Jun 2018, 20:39

Benmore Nandos Sucks

Hi

I ordered from Nandos Benmore at 17:59 and the ETA received was 18:50. The delivery only got to my gate at 19:36. I did not even receive a call from Nandos to change the ETA and apologize in the process. Such a bad service from Nandos Benmore.

0
Replies (1)
Nando's
Nando's's reply10 Jun 2018, 13:13
Official

Good day Yondela

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)