TH
Tshegofatso H
1 reviews | Active since Jan 2013
25 Feb 2015, 14:50
Bad services and incorrect order
Encountered a bad service delivery from one of the staff at Nandos East gate when i was with my wife (Mbali).<br> The staff member (Which i didn't get her name as i was angry about the service that my wife received) was very rude to my wife (Mbali) and even got her order incorrect., And still got the nerve to tell my wife (Mbali) that is what she order. Nandos can forget about getting any business if this is the way they treat their customers.
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Nando's's replyOfficial
25 Feb 2015, 16:29Hello Sibu16,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60164
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60164
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Best regards,
Nando's's reply25 Feb 2015, 16:29
Official
Hello Sibu16,
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60164
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS - 60164
Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays
Best regards,