Bad service,Worst manager

<p>On the 11/03/2017 at Nando&apos;s in Xavier we ordered a full meal with two sharing designer drinks. The waitress Khanyisile brought our food with the rolls touching her breast resulting in her shirt having white flour from the rolls we told her and she said sorry and still placed the rolls on the table,the Greek salad was not fresh and we told her and we request for a fresh one which she changed it with no word. Meat came and it was try we told her and she suggested she go pour more sauce on it. There meat was cold and we realized the there was more of white meat than a usaul eight piece full chicken would have after eating we started drinking designer drinks which tasted like colour water due too much much ice. The manager by the name of Zanele came to ask if do we what takeaway and asked her how long has Khanyisile the waitress been working there and she asked why do we ask. Then she said it&apos;s been a while, we told her that she needs to go to training or something we told her all our complaints and she was very very defensive and not even once she apologized on behalf of the waitress but she just walked away from us. We sat there waiting for someone to come do a takeaway and asked another lady and also asked to call Zanele the manager she came back to tell us that Zanele was on the phone. I then asked for any other manager on duty the 2nd manager came and we told her our complaints AGAIN. She was really understanding as well and apologetic she then asked how can do for us to reactify this. I told her we can not tell how to do us job you can tell us what you will do all I know is Zanele owes us an apology so please go call her so that she can apologize. She indeed went and called she came and she(Zanele) was furious and I told her that she owes us an apology for just walking away on us she answered by saying I walked away because we were not understanding each other. I am talking you talking so I saw that you are WASTING MY TIME. Yes she said we were waiting her time so she walked away again and I told to walk away since that how she solves problem out of angry I told to go to her grandchildren at home as she is a old lady with no respect she then furiously towards me and the staff came came rushing to stop her and the 2nd manager was standing in front of me preventing me to go to Zanele meanwhile another staff a lady came from behind choking me whom my aunt stop her and adrenalin was getting high in the store we were even escorted out of the the store. Some guy who is a police around Xavier asked them to give us a refund which they did but we were still not happy as all we wanted was better service and not extra food nor refund.Kindly assist.</p>