MS
Mpho S

1 reviews | Active since Jun 2015

28 Oct 2015, 13:59

Bad service turned into a great outcome

I would like to thank Nando's for responding to my complaint on Hello Peter.The manager called to apologize for the horrible service we had received from their staff and they offered us a complimentary meal as a gesture.<br> We went there the past Friday,had the complimentary meal on the house with a great service.<br> <br>

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Replies (1)
Nando's
Nando's's reply28 Oct 2015, 15:47
Official
Hello EntleMpho,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.

We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect.

We look forward to welcoming you back at your favourite Nando's restaurant soon.

PERi-PERily yours,

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