1 reviews | Active since Nov 2015
Bad service Saga continues
Placed an order via telephone, requesting for extra sauce on meal when i got to the store and checked my meal there was no extra sauce asked for sauce as the chicken was dry and the staff advised the manager "shouts and them when they use extra sauce and that i must buy a bottle of sauce if i need extra sauce" when i arrived home i realized the staff did not pack the chips called and spoke to the manager Annaline and was of no help at all and chose to defend her staff. Called the customer call center spoke to Paulesa another person who seems very grey, please employ staff that are able to deal with these issues effectively, i am extremely disappointed with the service from this store. Management seems to be lacking here and staff have a dont care attitude.
Dear Morgan,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays
Dear Morgan,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays