1 reviews | Active since Dec 2016

16 Dec 2016, 18:49

Bad Service Quality

<p>Went to Nandos Centurion Lifestyle and the 'drive through' was closed but there was a car being served in the take away window. After the car left, the staff blatantly ignored me. I was not informed whether it was closed or no service offered. I had to get in and only then i was helped with no explanation I was blatantly ignored.</p>

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Replies (1)
Nando's
Nando's's reply17 Dec 2016, 14:54
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)