LS
Lorraine S

1 reviews | Active since Jun 2018

18 Jun 2018, 13:54

Bad Service Nando's Malvern ?

Worst service received today, sat down 15min no attention from waitress. The restaurant was not busy at all but resorted to order from counter, when food finally arrived.. the unfriendly waitress Funeka dragging her feet had an incomplete order?. Trainee 11 Nontobeko apologised. Bad experience at this outlet.

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Replies (1)
Nando's
Nando's's reply19 Jun 2018, 08:49
Official

Good Day Lorraine Shikwane

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

Kind regards,

The Nando's Customer Care Team.