Bad service/ management
Yesterday my Husband and I decided to go to Nandos Pavilion, we ordered 2 quarter meals at12:55 and the lady said it will take 15min,15 min went buy no order, to my surprise there was only one person serving the floor, imagine on a busy day and the lady was wiping the tables, on the table that we were sitting it was dirty we had to ask for a cloth to wipe out the dirt, finally after 45 min the food came, the plate was full of sauces untidy plating, no cutlery we had to share a curlery that was on the table, two knifes and one fork, we ask the guy but he did not give us any, salt and pepper containers are empty when we ask on the other table there was nothing, it is clear that one person cannot manage surely the manager on duty did not do the job, cause you could see that people are frustrated, I will never ever set my foot there again
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)