1 reviews | Active since Jun 2015
bad service ever
I placed the order and was giving turn around time of 45-60 mins which is fair and on the delivery i requested change for R200.00, then comes the delivery guy without the change he only had the card machine i called the call centre to find out as to what happend they put me through to the manager Asanda at carlton centre who was willing to have a solution to all this, but the delivery guy Ayanda was very rude as he refused to take instruction as he was busy causing an argument i ended up not having lunch as he did not want to go get change as the call centre did not captuter the correct information. We really dont need such delivery guys as they complaint just after placing the order to say that when our Company places orders they have a problem as we dont answer their call but i was susprised as he never called me he just sent me Please call me (Nando's) i had to call him. Im not satisfied with with this bad service i got.
Dear Xoliswa,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,
Dear Xoliswa,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,