AA
Azraa A
1 reviews | Active since May 2020
12 May 2020, 17:47
Bad service
I placed an order around 3pm today (12 May) for 5:30pm as that is the time i break my fast at 5:36pm the store had called to tell me they have no coleslaw which means that my order had still not left the store by then. I am extremely disappointed with this service.
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Nando's's replyOfficial
13 May 2020, 08:52Dear Azraa There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: ***Operating hours: Monday – Sunday, 9am – 7pm (Excluding public holidays)
Nando's's reply13 May 2020, 08:52
Official
Dear Azraa There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: ***Operating hours: Monday – Sunday, 9am – 7pm (Excluding public holidays)