1 reviews | Active since Oct 2016

09 May 2017, 15:58

bad service, dry meat

<p>i purchase two quater chickens and 2 sides spice rice with exrta sauces , but what i got was a complete different meal, the meat was dry no extra sauce not even a sauce sachet in meal bag and rice was also dry. i am aloyal customer it always happens then i told them before. today i call again the manger is not in the office i tried him on the cell no answer. this is terible i didnt enjoy my meal. Why this bad service .? It is not the first time . Really Even my colleuges are complaning abt the same matter</p>

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Replies (1)
Nando's
Nando's's reply09 May 2017, 18:45
Official

Dear Shawnlee

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (encluding public holidays)