BZ
Boipelo Z

1 reviews | Active since Dec 2017

04 Jan 2018, 19:20

Bad service delivery

On the 31/12/2017 I bought full chicken meal with 4 sides takeaway and when I got home,I got the surprise of my life there where only 6 pieces instead of 8 like they say,we thought maybe it's a mistake we let slide and then yesterday went back to buy the same menu and once again the same mistake was done this time I got 5 pieces instead of 8 so according to my concern this is not a mistake it's normal, that is what they do to people and to think we paying R220 for that meal this not fair it's day light *******.Am very disappointed in their service and I don't see myself going back there.

0
Replies (1)
Nando's
Nando's's reply05 Jan 2018, 13:44
Official

Dear Boipelo,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)