1 reviews | Active since May 2019
BAD SERVICE @ NANDOS GOLD REEF CITY.
<div>It was on the 14 May 2024 @ approximately 21h47. I had ordered a full meal for my family. When I went back to collect , mind you it was my 1st time at Nandos Gold reef city. The first person I saw was behind the counter at the till. I politely asked her if my order was ready. She just waved her hand to the other side of the shop, I then asked where should I go , she kind of ignored me. I kept on talking to her she then spoke with such disrespect and arrogance that she told me collection is on the other side. It's then I also became furious with a level of disrespect she gave me I told her she had no right to respond to me in that manner. Words between me and her were exchanged💔 With arrogance she TOLD ME TO LEAVE HER STORE. I was shocked I then asked her for my money . Which she gladly did . There was a gentleman who offered to pay for my food even after she refunded me for peace sake , as this lady had called securities for me to take me out of her shop , I went crazy , just to think of the money I paid and waited so long for my order and be treated in that manner. Red flag is she HAD NO NAME TAG. I took her picture and with such arrogance she told me to go ahead and snap her picture she doesn't care. Iam appauled by their customer service. She was wearing a navy blue head wrapper.I assume she's a supervisor of some sort hence she could tell me to leave her shop.See me there again kill me. Never again I'd rather die of hunger.If a person knows they don't love working with people why take a job in hospitality industry? She took the job willingly no one forced her , now take out her frustrations on customers. Thats absolute nonsense.</div>
I even wonder why you have customer service , you are as *********** and disrespectful of your business like your staff .
You'll don't care of the humiliation and disrespect I received as Nandos loyal customer .
I even wonder why you have customer service , you are as *********** and disrespectful of your business like your staff .
You'll don't care of the humiliation and disrespect I received as Nandos loyal customer .
