Bad service at Nando's

To whom it may concern, On Wednesday 9th inst. My husband and I had a meal at Nando’s plus I bought two extra ¼ breast chicken to take away. After about 30 minutes we finished our meal and off we go. I had to do some shopping still at PnP and after that we left the centre going to Hyde Park. More than half way, almost at Hyde Park I realised that I do not have my take away, now I am really upset, that the waitress did not bring that to our table while still having our meal, as it is common practice and the right thing to do!!!!Other restaurants are doing it all the time, why not cresta???? My husband, obviously, was not happy about it, but we had to go back to Cresta. Once arrived there, the manager, who calls himself Vincent was on duty, I was rather angry and told him after having now not only wasted time and petrol are you going to give me a free ¼ chicken, which would compensate for my petrol, because your duty really should have been bringing the take away to our table while we were still having our meal, as other restaurants are doing and we never had a problem with that!! His answer, and quite frankly, I don’t think he even cared, was, no, cannot do, we keep our take aways on the warmer, and that really made me angry, why to keep it on the warmer when customer is taking it away???? If that man calls himself a manager he better watches how he speaks to the customer, after all, I am an educated person and no idiot to know, that this take away does not belong onto any warmer, this kind of answer is a total insult to any normal person with some common sense!! Instead of having the customer come back again, by having him/her compensated (which certainly does not cost an arm and a leg) but you keep one customer happy which means. You keep a whole lot of others happy too, because news goes around in no time, and after all, I really do think fault is on their side. Not only will I spread the bad news but I now will enjoy KFC which we like a lot. One last thing, for that reason I can only tell you, this man is in the very wrong position and if he would be working for me that would be his last day, after all, I want to keep my customers, not chase them away, plus many others. Yours faithfully Rosalie Zubrinic