1 reviews | Active since Feb 2017
Bad Service and stinking attitude
I went to your shop earlier around 11:10 and was assisted by Charity and my order was issued at 11:23 I waited for about 20 minutes before I started enquired about my order as I had started to notice that those who were behind me had already begun recieving their orders.I was told that theyre about to finish they are just waiting for the garlic rolls, at 12:00 o clock I then went again and Charity called a guy from the back called Senzo and told him that I had been waiting for a long time they began laughing with each other about how me and the another family who had been waiting were about to cancel our order. I asked for the manager in charge a guy by the nam,e of Wilson came and instead of even enquiring about my frustrations seemed clueless and could not call his staff to order for the delay I then requested my refund. I actually appalled by the conduct of your staff in Riverside Nandos in Nelspruit they are disrespectful and have absolutely no regard for customers this was my last visit at this store.
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team