1 reviews | Active since Jul 2017

24 Nov 2017, 19:46

Bad service and no delivery

Its bad how we keep getting bad service from stores located at the Township. On the 24-november-2017 i called jabulani mall nandos to place an order for delivery at 06:00pm at 08:45pm my order hasn't been delivered. I was promissed that I'll get the order in 30 minues. When calling the store they keep putting the phone down without any explaination. I don't what is worse going straight to the store or ordering by phone.

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Replies (1)
Nando's
Nando's's reply27 Nov 2017, 12:18
Official


Dear Lebohang ,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays