MC
Molefi C

1 reviews | Active since Dec 2019

30 Dec 2019, 15:49

bad service and ill treatment.

I walked into nandos Maponya mall at 15:10 this day the 29 Dec 2019 to get food for my kids and only at 15:40 someone decides to come to me and tell me my son is not allowed to eat his pizza here. For God sake if I did not buy him pizza as he wanted to eat it when we got home the big was so hungry I had to let him eat it and instead of getting help u am told that my son is not allowed to eat his pizza we have to hide it. Such a pathetic service I got from nandos in Maponya mall terrible as hell and perhaps I am not suppose to feel any bad about this but their service stinks.

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Replies (1)
Nando's
Nando's's reply30 Dec 2019, 19:54
Official
Good day Molefi

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

Kindly contact Nando's customer care on the details below, and provide the case no CAS-384565-Z8P4H6

PERi-PERily yours,

The Nando's customer care team

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Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays