BP
Bethany P

1 reviews | Active since Mar 2015

08 Mar 2015, 19:54

Bad Service and Hygiene

On the 4th of March we visited your Nandos. The service at the till was brilliant.<br> We sat down for an eat-in, the waitress(Mirriam) brought our food I then asked her to please bring me some sauce and she said, \You must get it up top."As she points to a table with all the sauces on it"

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Replies (1)
Nando's
Nando's's reply09 Mar 2015, 13:16
Official
Hello bethanypienaar,

Thank you for taking the time to submit your complaint through the Hello Peter website.

We have logged your complaint, with interaction number CAS - 60875

Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.

Yours Sincerely,

The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays