mM
malebo M
1 reviews | Active since Dec 2021
04 Nov 2022, 12:45
bad service and food
placed an order with Nando's, Rivonia drive throu , we got to the resturant and paid for our order and then they confirmed that it was not ready yet . not sure why as order was place at 11:03 and we got there for collection a 11:35
we left and come back and our order was still not done after waiting for 20 munites, the worst part is that the food was not nice , two of the orders had no source at all, and the mozampaprika was runny and not as thick as we used to, there where no sachet sources.
it was a real let down , very dissapointing
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Nando's's replyOfficial
04 Nov 2022, 17:19Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Nando's's reply04 Nov 2022, 17:19
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)