Bad service

On the 14th of January 2022 i sent my daughter to buy me a Raspberry Lemonade. I stood outside as we had a trolley with us n I was watching it. I stood and waited for a good 20 minutes waiting for her. I then went inside n asked her what was the hold. She then told me they had given her a wrong order. The cashier who was on duty said she was not the one who rang the order n we had to wait for the other cashier. The cashier eventually came n asked what the matter was. We told her that we had received a wrong drink. She offered to change the drink but in a not so sorry at all tone. I told her we had waited a long time for this drink n I asked for my money back. Without an apology she disappeared to the back n came back with who I'm assuming was the manager. The manager did not even look at us nor bother to apologize to us. The cashier tossed our R100 back to us, still there was no apology. I left the store devastated n very upset! I cannot recall the name of the cashier but the time I left the shop I checked my watch n it was 18:25.