RM
Rejoyce M

1 reviews | Active since Mar 2017

04 May 2022, 14:01

Bad Service

I have had a bad experience with Nandos Benmore Gardens. I think this is the second time. First time, I had to wait for 2hrs.

I placed an order today and exactly at 12h01, I received an sms to expect my delivery by 12h50. It is now 14h02,no delivery, when I call the shop, they give me a run around and never get back to me.

0
Replies (1)
Nando's
Nando's's reply04 May 2022, 22:55
Official
Good day

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday