1 reviews | Active since Aug 2016

16 May 2020, 18:18

BAD SERVICE

I ordered food from Nando's on 16 May 2020 from Waterfall. My order was meant to be there at 17h40. The food was never delivered. Tried to call them but no answer.

0
Replies (3)
's update17 May 2020, 07:25
Reviewer Update
The food got delivered at 19h00 from the said 17h40.
's update17 May 2020, 07:26
Reviewer Update
And when I called I was told that my food was not coming from Waterfall but Kyalami. How confusing

Nando's
Nando's's reply17 May 2020, 09:52
Official
 Good day Lebeko
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 10 am – 18 pm (Including public holidays