1 reviews | Active since Jan 2013
BAD service
I always order meals from nandos, but yesterday when my food was delivery some items were missing. I call the branch and with so much attitude the person who answer spoke to me. I inform her that 2 items were missing , but while chatting she was insisting that the items were packed and sent . when they finally sent the items the guy or person who delivery it just left it on my step outside my yard and left ( didnt wait to give it to me ) this was done hours later <br> <br> Is this what you call service ? is it my problem that items were not sent ? your staff should know how to speak to customers . <br> <br> How can nandos just leave it and go ? Why btw when the fist delivery was done all the food ( i ordered alot was ice cold why ?<br> <br> Lets see of i get a response . There should be some action done for this
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)