nT
neo T
1 reviews | Active since Dec 2015
20 Dec 2015, 14:10
bad service
I had to sit on a DIRTY table UNATTENDED for 10 MINUTES then I went to ask GRACE what's happening and she had the nerve to tell me to go sit upstairs maybe someone will help me, WITH ATTITUDE! TOTALLY UNACCEPTABLE as I'm a paying client!
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Replies (1)
Nando's's replyOfficial
21 Dec 2015, 10:48Hello newiwi,
Thank you for taking the time to submit your feedback through the Hello Peter website.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Thank you for taking the time to submit your feedback through the Hello Peter website.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Nando's's reply21 Dec 2015, 10:48
Official
Hello newiwi,
Thank you for taking the time to submit your feedback through the Hello Peter website.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za
Thank you for taking the time to submit your feedback through the Hello Peter website.
At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.
We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!
Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant restaurant of your unsatisfactory experience and their manager is looking into it.
That manager will get back to you within 48 hours to explain what went wrong.
In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!
Regards,
Nando's Customer Care
Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za