1 reviews | Active since Oct 2014
bad service
On saturday 14/11/15 I called nandos promenade to order a full pack meal I was advised that that is no longer on the menu. The lady who answered the phn (who's name I never get coz they speak so unclearly) took my order and took my tel# and confirmed my address for a delivery of my full chicken peri peri wedges and my chicken with extra sauce. A hour and 10min later I called to enquire where is my order and I was advised that it is ready for collection,and then the gentleman who answered sent the driver with my order, which had no sauce on, now reali? Who wud want nandos with no sauce??? And I then called the shop to tell them that the chicken had no sauce and the lady who answered said ishe will send a driver to bring me the sauce, and then again she called to say wheneva I come again to nandos she will owe my a bottle of sauce. Is this reali service????
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***