bad service
So we ordered food from Nandos Lifestyle Centurion today, food got here on time all was well. until the wet bag they gave us open from the bottom and the food fell off( I have pictures) the rolls that we were served where also very hard… I called the branch to make them aware of this and was told that the driver would bring food.4 hours later the food is not here, so I ate what I had. Now I get a call 30min before knock off time we agree that rather they bring the food Monday. The manager tells me that I need to keep the food till Monday so they can take them to the head office…. How logical is this though?
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Nando's's replyOfficial
27 Jul 2019, 09:24 Dear Sasanki,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (including public holidays)
Best regards,
Nando's's reply27 Jul 2019, 09:24
Official
Dear Sasanki,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (including public holidays)
Best regards,