1 reviews | Active since Apr 2018
Bad Service
I love Nando's, but whenever I get food from Nando's Plattekloof, There is always a problem. 1stly, I would like to know why there is an option for asking for extra sauce, when you never get extra sauce?? The sauce is what makes Nando's the best. 3 times in a row I have asked for extra sauce and I hardly get 2 or 3 drops out of the packet. Then for the 2nd time in a row, my GF's Strips and rice was so dry, she might as well be eating plain rice with chicken strips ( Yet again, asked for extra sauce ) On top of these experiences, for the latest order, we got no plastic fork for the S&R, no sauce packets and not even napkins. ( FYI i always get my food delivered from Nando's ). It is as if Nando's Plattekloof are very stingy with everything. All the other Nando's i go to, i never have this problem, for example Canal Walk and CBD, they are awesome! Please get this fixed guys
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (including public holidays)
Best regards,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (including public holidays)
Best regards,
I am not looking to get contacted and i'm not looking for a free meal neither.
I would just like this issue to get rectified.
My review will stay the same until I order again and I see the issue has been taken care of.
Thanks
I am not looking to get contacted and i'm not looking for a free meal neither.
I would just like this issue to get rectified.
My review will stay the same until I order again and I see the issue has been taken care of.
Thanks