1 reviews | Active since Jul 2010
Bad Service
Canterbury Nandos We phone and put in a order on the 30/11/2018 @ 18:00. At 19:15 we phoned nandos to find out how far the order was, because we was suppose to be at a function at 19:00. When we were told the driver was in an accident. Nobody contact us to inform us or ask us if we want to cancel the order or can they redo the order. Nobody keep us up to date. We need to call about 3 times to find out where the order was and it arrived at 20:00. When it arrive it was cold and old, the butter was melted it was just oil, when we opened it it spilled all over our clothes and the rolls was cold and hard. We missed tge function. I phoned the call centre and store on Friday and Saturday. Because I want a refund. Still waiting for feedback and I phone again today at 10:00, and still no feedback.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Best regards,