1 reviews | Active since Dec 2017
bad service
I am deeply disappointed today at the office we order lunch at 12:42 when the driver arrives he is in a hurry when he leaves I realise that my order is missing a ¼ chicken. So because their line is permanently busy I call the customer service line and they take my details down telling me one of the mangers will call me back. So I wait for a good 15 min before they eventually call me back. When Poppy ( not sure what post she holds ) eventually calls her attitude leaves much to be desired until I eventually get ****ed off need less to say it is now 2:16 and I am still without my lunch awaiting Poppy who promised to deliver. The irritation is when you call for an order and you get poor customer service and a bad attitude.
Aggravated customer
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,
Good day.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,