1 reviews | Active since Mar 2009
bad service
Just when KFC was bad Nandos just took the title because they the worst, yesterday I ordered a meal and I asked the full chicken to be cut into 8 pieces to my surprise I only given 7 pieces. When I called Nandos Douglasdale I spoke to the manager on duty (Peace) who told me that it is my responsibility to check upon delivery that all pieces are there, when I told her that I've started eating dinner she told me that I should wait for the delivery guy to come back and count the pieces, I mean who on earth does that only nandos and kfc can this matter be resolved with the Nandos Douglasdale and I want a free meal to be sent to me and it was really an inconveniences not to eat dinner with my family because of the chicken piece shortage . please call me back.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)