Bad Service

<p>Good day</p> <p> </p> <p>I’m not normally one to complain but I feel I have to inform you that the Howick branch (KZN) of Nando’s is underperforming as far as customer service goes. We ordered take aways last night and it was just a complete mess. Firstly the gentleman on the other end of the phone can’t take cell phone numbers down I tried numerous times before he got it right. The delivery took ages to arrive and we had to call in twice to find out where our order was. We ordered to kiddies meals for our twins which comes with a drink and paddle pops. They sent 1 drink and no paddle pops they also sent hot adult chicken wings for my son instead of the kids wings we had ordered. I called back to inform the branch about this and the gentleman on the other end of the phone told me they are closed now and can help me. I was shocked by this to say the least. I asked to speak to the manager. The manager was very accommodating and said she would send over the other drink and paddle pops immediately, well here I am sitting at my computer writing to you at 10:13am the following day and nothing arrived. Please could you kindly contact the owner of the Howick branch and inform him/her that there is much work to be done with his staff. </p> <p> </p>