AB
Adnaan B

1 reviews | Active since May 2017

15 May 2017, 15:05

bad service

<p>i bought a full chicken for take away ...ordered 2 legs lemon and herb and the 2 breast hot ...confirm the order over and over before i left ...get at home and they give me 4 legs.</p> <p>phone the manager Robert about the incident that happened Saturday, he asks me if i still have the legs.</p> <p>and futhermore there is nothing that he can do.</p>

0
Replies (1)
Nando's
Nando's's reply15 May 2017, 19:34
Official

Dear Adnaan,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)