1 reviews | Active since Jun 2015
Bad Service
<p>I visted the Nandos in Rustenburg Magalies view on 8 April 2017. I placed my order fine with no issues. Upon collection of my order the lady gets my order from the counter, upon repeating my order she gets it wrong, I correct her and she gets the item (coleslaw) abit annoyed that my 3 order item is not correct, I leave as the shop was not busy. When I reach my destination I see that the garlic bread I ordered was not there. I then called the manager just to let them know that I was there and they got my order wrong and im not prepared to drive all the way back just for a roll (at that point I was 20km away). She then did not apologise once but was enquiring when I can come back to pick up my garlic roll to which I rep**** im only back tomorrow in the area. Surely nandos have a higher standard this, I certainly expect a higher standard.</p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)